Patient Information
FORMS
Office Policies
Appointments
When an appointment is scheduled for you, that time is exclusively reserved for you. If you learn that you cannot keep the appointment, we require a minimum of two business days of notice to change the date. We understand that emergencies can happen. For your convenience, we offer text and email appointment reminders.
Insurance
If you have dental insurance, our team will submit estimates and claims on your behalf and will work with you to help you understand and optimize your benefits. Every coverage plan is different and it’s not possible for us to know the specifics of each one. Please familiarize yourself with your insurance plan details (frequencies, maximums, copays).
Payment
We require payment in full at the time of service unless other arrangements with us have been made. For your convenience, we accept cash, debit, eTransfer, Visa and MasterCard. If you have dental coverage, our office will submit claims to your insurance to ensure prompt reimbursement to you.
Payment Plans
For extensive and orthodontic treatment plans, payment arrangements can be made in advance. We realize everyone’s financial situation is different, so we strive to provide a variety of interest-free payment options to help you receive the dental care you need and deserve. Financing is also available OAC.
Fee for Service
Our fees are charged in accordance with the Ontario Dental Association fee guide, which is updated annually and reflects the costs associated in the average dental practice in Ontario.
Sterility & Safety
Our practice follows regulated guidelines to ensure sterilization processes are thorough and effective. Our equipment has been purchased with consideration for cleanliness and prevention of disease transmission. We have continued with additional safety measures implemented during the pandemic.
Testimonials
“The only dentist that I have ever been to but would never even consider a different one. Dr. Olivito and staff are all amazing and knowledgeable. Highly recommend if you are looking into coming to this office.”
“Can’t say enough about how I appreciate the way I’m treated at this office by everyone. If you have any anxiety about going to the dentist give Dr. Olivito and his people a try you won’t regret it.”
“An absolutely lovey team to have as my oral health provider. Professional, friendly, and timely yet never rushed. I recommend highly for all of your family’s needs.”
“Extensive and complex dental treatment over the years which continues to date. Dr. Olivito is a truly gifted professional.”
More questions? Contact us. We are happy to help.